AI-first support & automation · Auckland, NZ
AI agents keep your website and business systems patched, monitored and backed up, and take repetitive admin off your team. When something needs judgment, a senior engineer with 15+ years' experience takes over.
Built for NZ and Australian businesses that rely on their website and systems to run, and for agencies that need dependable support behind the sites they build.
How it works
Most site problems start as small things nobody had time to check. Our agents check them every day, so issues get fixed while they are still small.
Whether your site is up, fast and secure, whether checkout and forms work, and whether any software it uses has a known security issue.
We back up first, try each change on a private copy of your site, and check checkout, login and forms still work before it goes live. If anything breaks, it's undone automatically.
Outages, payment problems, risky upgrades or anything unusual go straight to a human, with the problem already investigated and a likely fix ready.
A plain-English monthly report: what was updated, what was caught, what we recommend next. No jargon, no surprises.
Services
Ongoing care is the core. Upgrades and integrations are fixed-scope projects that leave your site ready for it.
AI-first maintenance for sites and apps that can't afford to break. Security patching, monitoring, backups and small fixes, with a senior engineer behind it.
Move or modernise without breaking the business. Phased plans, real testing and a rollback path for every step.
Connect the systems you already run and automate the repetitive work, using AI where it genuinely helps.
Safe by design
Letting an AI agent near your live site should feel boring. These rules apply to every change, every time.
Care plans
Monthly, no lock-in. Every plan starts with a free site health check so you know exactly what you're getting.
Prices exclude GST. Pay annually and get 2 months free. Extra work is $160/hour, always quoted before we start.
Brochure sites and small online stores.
$179 /month
Online stores and apps where downtime costs sales.
$590 /month
Custom platforms, high-volume stores, SaaS.
from $1,490 /month
Agencies: white-label support for the sites you've built is available on any plan. Ask about partner pricing.
Who you'll work with
I've spent 15+ years leading platform upgrades, CRM and data migrations, payment integrations and cross-functional delivery across retail, ecommerce, fintech and SaaS.
My focus has always been keeping the business running while systems change: planning around disruption, working with your team and vendors, and making sure the new setup is actually adopted.
Doplex pairs that experience with AI agents that do the routine work around the clock. You get senior-level care at a price that makes sense for a growing business, and you always know who to call.
Questions
Updates are tried on a test copy of your site first, so most problems never reach your live site. If something goes wrong after an update goes live, it's undone automatically and an engineer investigates.
Yes. We start with a free health check, fix anything urgent, then bring the site onto a care plan. If it runs on an unsupported stack, we'll tell you upfront.
A senior engineer, not a ticket queue. The AI agent investigates first and prepares a likely fix, so work starts straight away.
Care plans are month to month. Upgrade and integration projects are quoted at a fixed price before work begins.
Free site health check
Send us your URL. Within two business days you'll get a short report on security, updates, performance and backups, with what to fix first. No obligation.